Case studies

Agents in action.

Each case study follows one small business through its hardest night: the seven agents, the tools they work in, the rules they keep, the results before and after, a short video and a free implementation guide you can read or download.

A house with an Under Contract sign
Insurance agency7 agents

An insurance agency's busiest night

A family closes on a house Friday and the lender wants proof of insurance by noon. Quotes and paperwork are ready by morning; the licensed agent advises and binds.

Before
Voicemail
after 5 PM
With agents
9:20 AM
proof to the lender
View case study
A woman on the phone after a car crash
Law firm7 agents

A law firm's intake, all night

A crash at 11:40 PM. The call is answered, the facts and conflicts are checked, and a one-page memo waits for the attorney at 8 AM.

Before
Next day
first real answer
With agents
8:41 AM
client signed
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An HVAC technician working on a furnace in an attic
Home services7 agents

A one-man HVAC shop's back office

One van and the first hard freeze. Missed calls answered, nine invoices sent from the van, quotes followed up, warranties registered.

Before
10 PM
invoices in the van
With agents
6:15 PM
home, invoices sent
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An apartment building at night
Property management7 agents

A property management company's night

Water through a ceiling at 2 AM. The tenant is kept safe, the plumber is on his way, and the $640 repair waits for the owner.

Before
Voicemail
after hours
With agents
1 message
for the manager at 7 AM
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A roofer laying a tarp on a roof at dawn
Roofing company7 agents

A roofing company's storm night

Hail at 9 PM, sixty calls by morning. Leaks first, 41 inspections booked, nine claim packets ready for the owner.

Before
Next day
storm callbacks
With agents
60 of 60
calls answered
View case study
A phone and a W-2 on a desk at night
CPA firm7 agents

A CPA firm's night in tax season

Two days before April 15. A blurry W-2 fixed at 11 PM, a missing 1099 caught, 31 files keyed for the preparer.

Before
Typed
by the preparer
With agents
31 files
keyed overnight
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Free guides

The full build, in writing.

Every case study comes with its implementation guide: the agents and their build specs, the rules, the rollout, the templates and the sources. Free to read and to download.

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Case studies Watch agents at work View case studies